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Solid State Kit
| • PayPal • VAT • Delivery • Equipment Demonstrations & Evaluation Loans • Holidays To purchase products from this site please go to the bottom of the product page for the specific product or range of products you need. There you will find a priced list of the various versions of the product/s available. To purchase please just click on the You may check your Shopping Basket at any time by clicking the You may add and deduct quantities of the item/s you need - don't forget to click on the Update Basket button each time you do this! To add more items to your basket just click on Continue Shopping button and you will be returned to our webshop. Once you have completed your order please click on the SECURE CHECKOUT button and follow the instructions from there. Imagine a situation where your credit card has been stolen and used to place an order worth £3800 with this company without your knowledge. That is exactly what actually once happened to us in 2004. It was a fairly brutal lesson in card crime both for us and the real owner of that card. As a result we took a long, hard look at all the online card processing companies and what they offer, especially in the area of card security. That's why we now use PayPal to process our customers' online orders because there are easily the most secure method available. Would you believe PayPal are the only debit/credit card processing company that takes the trouble to tie up the actual card you wish to use with its billing (card statement)? They call this their verification process. Hence it is almost impossible for someone who has stolen your card to use it via PayPal. This completely protects you and us against fraud. Here's a short overview of how it works... (Click here for more details.) - Purchases of up to £500 by credit/debit card will normally be processed immediately even if you have never done any transaction through PayPal before (and you are therefore 'unverified' by them). - Purchases of over £500 by credit/debit card will normally be processed immediately if you have been through PayPal's verification procedure and are therefore a Verified PayPal Member (like well over 100 million other people now are). - Purchases of over £500 by credit/debit card by unverified PayPal customers will normally require you to go through PayPal's simple verification process. This is easy and only delays things by a few days. - Once you have been verified by PayPal and have a full PayPal account, you can enjoy immediately processed AND REALLY SECURE transactions with us and many other sites using the credit/debit cards you have registered with them, or you can pay with any balance you have in your new PayPal bank account that you are given when you fully verified (yes, PayPal is much more than just a card processing company!). Remember: when your card payments are processed by on other sites, most of them do not check properly that the card you are using is actually YOUR card. This means that your card could be being used by someone else fraudulently. It could also mean we could be inadvertently selling something to a criminal. That's why we only use PayPal. In our view, they are the only card processors who take security seriously. Click here to have a look at their website - you may want to sign up and become a fully verified PayPal member - it really will make a growing number of your online transactions much quicker and more secure. You may also speak to PayPal on 08707 307 191.
Lastly, a word about corporate credit/debit cards and PayPal : Our experience suggests that PayPal do not much care for corporate cards. The reason for this is pretty clear - that that kind of card can more easily be misused or stolen. Therefore, if you are having trouble using your corporate card with us, please call us on 01747-830670 or email sales@solidstatesound.co.uk and we'll see if we can help you pay in another way.
Whilst we do have the facility to take payment by credit/debit cards over the phone, please note that, for security reasons, we prefer not to accept this form of payment by private individuals or commercial concerns, who should purchase via this website using PayPal (see above) which is the most secure payment method for both you, the customer, and us, the seller. The only reason we have the facility to take payments over the phone is so we may welcome the growing number of educational establishments, local authorities, government departments, charities and similar organizations who now have corporate credit/debit cards for the procurement of capital purchases. If you are one of these kinds of customer, we can supply you against an official order as usual (via email, fax or mail) and then invoice you, or else please call us with your card details and we can now process your orders using this method too.
If you prefer, you may pay us by direct bank transfer from your bank to ours. In order to do this you will need to give your bank our bank details. We have been advised not to publish them here anymore because of potential fraud. Please may we therefore ask you to call or email us for these.
Payments by bank transfer usually take 2-4 working days to arrive in our account unless your bank is the same as ours, in which case it will normally take 2-4 hours. You may also pay cash (not a cheque) into our account over the counter into any Halifax or Bank of Scotland branch and this will appear in our account immediately. All prices shown on this website show our prices both excluding and including VAT. Any PDF price lists linked from this site are provided for download and/or printing out and these normally exclude VAT, unless otherwise stated. If you choose to purchase products from our webshop, regardless of where you are in the world, the prices, as well as shipping costs, that you will be charged will all include VAT. All electronically generated invoicing from our webshop and via our merchant service, PayPal, will show pricing inclusive of VAT. If you are VAT registered, then naturally you may calculate the VAT element of our price and reclaim it in the normal way. However, if you require a formal VAT invoice showing VAT as separate element then please call us on 01747-830670 and we'll gladly send you a copy. If you are purchasing from outside the UK and the EC then you should not use our webshop or you will be charged UK VAT. Instead, please contact us at sales@connectronics.uk.com with a list of your requirements. We will then confirm pricing and shipping costs (your exact address is required please) without UK VAT and then finalize the transaction by sending you a PayPal email invoice, or else by using our bank details above you may make a bank transfer to us. We keep a good stock of all the products that have their own product pages in this website so we can normally send your order out immediately*. This means that your order will normally be delivered within 1-3 working days, assuming your cleared payment has been received. Items that do not have their own product pages on the site may also be in stock but may need to be ordered in for you. This usually takes 2-3 days so there will not be a long delay. We try to notify customers of delays longer than this. If you would like to confirm stocks of any item we sell please just call us on 01747-830670 or email us at sales@solidstatesound.co.uk *Very occasionally an unusually generous order may clear us out of stock of an item but in most cases this will only mean a delay of 2-3 days before we are back in stock. If there is a general shortage of a particular item, then we will normally have an AVAILABILITY UPDATE on its listing in our Webshop - just click on this for the latest availability advice. We deliver worldwide and we use the most appropriate courier service for each individual job depending on what we are sending you and where we are sending it to. Our standard delivery charges to UK addresses are as follows... (see note below about delivery to non-UK addresses) £2.50 for purchases with a value of £0.01 to £9.99 Remember - these charges include the actual cost of the packaging materials, the time it takes to administer, prepare and label your package, the carrier's cost (postage or courier fee), plus insurance. Pretty good value! If you purchase through our webshop direct from this site then you should click on the Delivery to non-UK addresses: Our website is coded to calculate the appropriate delivery charge for a UK address for any given order placed, even if you are placing the order from outside the UK. If you require your order to be delivered to a non-UK address, then we reserve the right to make a modest surcharge for this. The amount will depend on where in the world you us to make a delivery. In such cases we will email you a separate invoice for this amount and you may click on a link in that invoice to make the extra payment. Once this is received we will be able to make delivery. • Please note that, in many cases, small (lightweight) orders to many EC countries will not incur a surcharge if we send them by Royal Mail. • Equipment Demonstrations & Evaluation Loans We know that sometimes it is necessary for you to see a product in action. If practical we can therefore either come over and demonstrate it to you at your facility, or else lend you a product to use in a real life situation so you can be confident you are purchasing the right tool for the job. • Demonstrations... • Evaluation Loans... Demo or loan - please call or email. No holiday closure information is currently available. |
Your questions and comments about this site are welcome at webmaster@solidstatesound.co.uk |
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